Booking Policy

This is draft policy copy for publishing. Have it reviewed by the business owner and, if needed, a legal professional before launch.

Reservation and Payment

  • A booking is confirmed only after availability is checked, the guest agrees to the final quotation, and the required deposit or full payment is received.
  • Prices, inclusions and schedules are not final until confirmed in writing.
  • Guest names, contact details and flight/hotel information may be required for coordination.

Weather and Itinerary Changes

Balabac tours are weather-dependent. The operator may adjust island order, route, departure time, return time, accommodation, or itinerary for safety, tide, permits, sea conditions, local advisories or force majeure events.

Cancellation and Refund

Publish your exact cancellation deadlines, refund percentages, rebooking options and non-refundable costs here. Avoid vague policy wording. Make sure it matches what is promised during chat booking.

Guest Responsibility

  • Guests must provide accurate travel details.
  • Guests must follow guide, boat crew and safety instructions.
  • Guests are responsible for personal belongings, personal medicine and travel insurance.
  • Guests must respect wildlife, local communities and the environment.